Your hosting package is automatically set up for you straight after purchase so you can get started right away.
There’s a couple of different ways:
UK domains (all domains that end .uk)
gTLD domains (ending in .com, .net, .org and most other domains)
.uk domains are transferred instantly, so they’ll appear in your My20i account straight away.
.com, .net, .org and most other domains take 5-7 days to transfer. Your website and emails remain live during this time – this is just the time it takes the registry to process the transfer.
Head to Pending Domain Transfers within your control panel account. You may see a couple of different statuses:
Pending Owner Approval – In the case where an authorisation code (EPP) hasn’t been provided with the transfer of the domain, the registry will send an approval email to the admin email address. Follow the instructions in the email so the transfer can move to the next stage.
Pending Registry Approval – Once the domain transfer has been verified either by an authorisation code (EPP) or approval email then we must wait for final confirmation from the previous registrar. There isn’t anything you need to do. The transfer will complete usually within five to seven days.
When a transfer completes it’ll be removed from the Pending Domain Transfer page. You’ll then be able to manage it from the Manage Domains page.
Our self-built platform grows with your website and business. It ‘autoscales’ - meaning that even if your site receives a sudden spike in traffic, it will be able to handle it.
The magic comes from our load-balancers. They’re constantly monitoring all requests to our network. When a website receives a large number of hits it’s quickly isolated and moved to its own dedicated backend. This keeps your business running quickly at the most critical of times, but also means that your neighbours on our shared hosting aren’t affected by your spikes in traffic. We call these spikes the ‘Dragons’ Den Effect’.
Your website will be hosted in one of our data centres in the Midlands, UK. Public content from the site will be stored in servers around the world by our free CDN.
Our state-of-the-art data centres offer the latest in security and environmental technologies and are manned 24/7, ensuring your data and websites are secure and monitored at all times. We have a resilient national network and an enterprise-level cloud platform so you get the best possible hosting experience.
Your email is hosted on separate servers to the website, so that any problems or unexpected load from email doesn’t affect the performance of your site.
Our small business websites start from just £199* with no setup fees. You can see prices usinge our exclusive Cost Calculator. There are no other costs involved – that’s it!
*Monthly Payment Plans Available
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